Glenn Alperin <[log in to unmask]> wrote: <snip> >You could also use a short term draconian approach and stick every >subscriber on review until you clear this message up, with a message to >the list describing what you are doing. It is my firm belief that the >more communication a list-owner has with their list in times of >difficulty, the better off the list atmosphere will be in the long run. This approach worked for my list, where one member posted a very contentious post. My co-owner saw the post come through, and immediately set everyone to review. We then jointly posted how the list should operate, and carefully checked all posts for a couple of hours. Most people acknowledged the post, but it didn't degenerate into a flame war, which is very nearly did !! (And for the record, posts like that did before I took over list ownership). James -- James Chamier, co-owner, The Friends List