On Fri, 8 May 1998, JCommTsili wrote: > one of the folks on our listserv is saying that he's receiving 5 copies > of our newsletter at a time. when i look at the list of subscribers, his > email address only appears once, and when i delete and resubsribe his > account, that doesn't seem to help. any ideas? Try removing the address, and then send a newsletter. If they get nothing, it is a problem with delivery, likely on their end. If they still get one or more copies, they have other addresses subscribed to the list. This, IMHO, is a good place to start at least. Next step would be to have them forward you the full headers from all 5 copies....that should hopefully narrow down the deliver route, and possibly the problem. Hope that helps. .-----------------------------. ,-----------------------------------. | Pauline M. Marshall / / --= MightyMouse =-- | | [log in to unmask] / / http://www.logic.net/~mmouse/ | |--------------------------' `--------------------------------------| | I-Barc (Internet Beagle Aficianado Recreation Club) Listowner | | http://i-barc.logic.net/ | | SmallDogs (Small Dog Discussion List) Listowner | | http://www.cusd.claremont.edu/~corchard/smalldog.html | | Dog-Rescue (Dog Rescue Discussion List) Listowner | `--------------------------------------------------------------------'