I'm owner of [log in to unmask] Recently Lsoft's server has been sending multiple copies of messages to my non-digest subscribers. Please advise what action Lsoft can take to stop this. Also, I'm not getting all my "add" commands sent back to me for confirmation. Although I do get 100% of command cancellation notices for the all "add" commands not confirmed because I didn't get them. This is a real big problem and started about three weeks ago. Last, where can I download the latest copy of the users manual? Your help is appreciated. John