A full name is sure helpful when you're trying to find a user who signed up with an ID like [log in to unmask] and is sending you mail from [log in to unmask] raising six kinds of hell because he can't unsubscribe (and refuses to tell you or doesn't know his original signup ID). You can apply the same thing to Compu$erve addresses of course, or for that matter to any address that doesn't map well to the subscriber's name. Is [log in to unmask] James A. Dixon or John A. Doe? Only their hairdressers (and ISP) know for sure. Requiring a full name is one way to help you figure that out later. Nathan