I base my statement that "you did nothing" on Nathan's statement to me that there was nothing you could do about it. If you did do something about it I am very glad, if this listowner no longer keeps people who want off her list on by force. As to going only by stories from disgruntled subscribers, I never did that. I talked to the listowner about them, asked why she would not let them off her list (almost always locked so people could not get off) and she told ME how sad their cases were, that trying to get off the list was a clear indication they were going to committ suicide and they must continue on the list, while they are screaming at me they'll commit suicide if she won't leave them alone. I believed what they said because it precisely matched the behaviour and writings of the listowner in question, and many of the claims of the subscribers were confirmed, to me, by the listowner. Douglas