I just installed a filter for my personal email from at least two subscribers who are, well, disgruntled. My ISP has a webpage. The HomePage has a link to its antispam page, and I just filled in the addresses both for the header and for CC's. These subscribers (as do most folks, I guess) have more than one address, so you have to be careful to make note of that when that end run is made. Thanks for the help in getting this!! Carolyn Schaffner in Buffalo, NY