At 14:26 10/1/98 -0500, Angus said: |> I've been asked by one of my clients to conduct a training program for new |> list owners in their company. They provide management services to various | |Brian, I joined one list that was set up to do this, but it was run by an |autocratic, unethical, self important, authority [dont dare disagree with me |even if I ask for comments] type .. so was no good at all. What he was |teaching would guarantee so many complaints to the Postmaster and the |University it was scarey. So there is one of your answers ;-) how NOT to run a list :-) Another invaluable resource: http://www.lsoft.com/manuals/owner/owner.html as well as the archives of LSTOWN-L http://peach.ease.lsoft.com/archives/lstown-l.html