At 1:37 PM -0600 10/1/98, Pete Weiss wrote: >At 14:26 10/1/98 -0500, Angus said: >|> I've been asked by one of my clients to conduct a training program for new >|> list owners in their company. They provide management services to various >| >|Brian, I joined one list that was set up to do this, but it was run by an >|autocratic, unethical, self important, authority [dont dare disagree with me >|even if I ask for comments] type .. so was no good at all. What he was >|teaching would guarantee so many complaints to the Postmaster and the >|University it was scarey. > >So there is one of your answers ;-) how NOT to run a list :-) Yeah :-) >Another invaluable resource: > >http://www.lsoft.com/manuals/owner/owner.html > >as well as the archives of LSTOWN-L > >http://peach.ease.lsoft.com/archives/lstown-l.html Thanks. I'm already planning to use the owner manual as a resource, as well as teach these folks how to use the appropriate support lists to answer common questions. Those are certainly rich resources that I use on a daily basis myself. I guess to be more to the point, I'm wondering if anyone has developed any sort of curriculum or teaching guide for people who are training others in the use of Listserv. I've got about 3 hours booked to sit down with my "students" and want to make sure I make the most of my time. I'm okay on the content--was just looking for some assistance on the organization of the presentation. BTW, if it turns out nobody's done this, I am happy to make whatever I develop available for others to use as a teaching aid. ------------------------ Brian Crawford The Crawford Allen Group, Inc http://www.crawfordallen.com Chicago