I asked one of my subscribers who sends perfectly normal posts from webtv how she does it, and here is part of her reply: > But a lot of webtv people are 'net and computer newbies, which is a big > part of the problem. Webtv gives its members all kinds of handy > instructions on how to set up html sigs, for example, but they don't > warn their members not to use them in Usenet or on listservs. Webtv's > default is plain text, so if people are sending in html, it's likely > because they've added some complicated html sig. I'd suggest telling > webtv'ers to deactivate *any* sig before signing up. > > The headers/cut and paste problem (they are related): Webtv only > recently got cut and paste capability, but it is still pretty primitive. > So, since many people felt the lack of quote capability in e-mail, webtv > defaults to include the replied-to e-mail as a sort of attachment, > headers'n'all. The replied-to message lurks at the bottom of the screen, > and it's easy to forget it's there. One can easily send strings of > useless headers around without realizing it. > Here's a little instruction sheet on how to quote, cut and paste in > webtv, which may be useful: > *** > For WebTv Users: > Replying and quoting politely on a computer mailing list: > > 1. First, if you don't want to quote any part of the original sender's > message, click on the "remove" button at the upper right corner of the > *original* message (under your reply message.) Then just type your > message and send it as always. > > IMPORTANT! ALWAYS HIT THE "REMOVE" BUTTON BEFORE SENDING ANY E-MAIL > REPLY TO A MAILING LIST. IF YOU DON'T, YOUR MESSAGE WILL NOT GET > THROUGH! > > 2. If you want to quote part of the original message, here's how to do > it: *Before* hitting the "remove" button, decide what you want to > quote. Then, on your keyboard, hit the "find" key. Type in the first > word or two of the part you want to quote, and hit "return." The first > part of the quote will now be highlighted. Now, holding down either > "shift" key, use the down and right arrow keys to highlight the whole > section you want to quote. > > 3. Now, to copy the section, hit the cmd and C keys at the same time. > > 4. Scroll up until the cursor is in your reply message. Now hit cmd > and V (at the same time) to paste the quoted section. > > 5. Be sure to name the person you are quoting in your reply; ie, "John > Smith said:" or "Mary Allen asked:" Then type your own comments. > > 6. Now hit the "remove" button. Let the screen reload. If > everything's okay, you'll see a button with "attach original" on it. > That means you've successfully removed the original message. > > 7. That's it! Hit "send" as you would with any other e-mail!