At 13:04 11/3/98 +0000, [log in to unmask] said:
|I have recently set up a bulk mailing list.

As opposed to what?  By definition, all mailing lists are bulk.

|This list is only for one way postings from myself(listowner) to the
|subscribers.
|
|However, customers seem to be hitting the reply button to ask questions
|and this comes to my email address, as a REQUEST email.
|
|What parameter in the list headers do I need to look for and change the
|keyword, so that I stop receiving these emails.

Who SHOULD receive the postings when users REPLY (which they will do
regardless of what you tell them).  Maybe they are asking to be removed?
Or maybe they are asking for more info?

|If I can't change the parameter, how do I set up an auto response that
|would tell people politly not to email the list.

Mailing LISTSERV(R) listname-REQUEST@ address already generates an
automated response.  The template REQACK1 is what is sent in response.
This is either the system default found in DEFAULT MAILTPL or listname
MAILTPL.  Or you can update you list via the WEB interface, if you've got one.

/Pete