First and foremost is the mission of your organization, and the services that they provide internally, and then externally. I suspect that you can "handle" the internal disputes. As far as the extenal ones are concerned, I suspect that you are providing a "free" i.e., no charge to list -owners nor -subscribers. There is the flaw -- no accountability or control to cental (you) resources. Money is a great control mechanism -- it demonstrates power, authority, and influence. If the time and energy that your insitution devotes to providing service to a particular list exceeds the benefit to your institution, then the free list should be put up for adoption to one of those advertizer-supported free list hosts. I do like Karen's approach--she has "programmed" into the process responsibility and control. /Pete