By way of intro, I have been 'doing' the listowner thing for a couple of years, and just recently realized I could probably save a lot of time discovering solutions thru this list. I was right, and am. BTW - My email addy is my name. Folks usually call me jc or jcl. I mention this now only because I have certainly met my share of correspondents that believed I was being something or other. Nuff said. Problems with AOL is the immediate reason I began reading this list. Bounce messages from AOL have become a real pain. Full Mailbox errors is by far the leading cause, but recently I have been getting AOL bounces for message line length too long. Many of our AOL susbcribers have been reading our list in Digest, which I have just reduced from 1000 lines to 600 lines to please AOL. I added an autodelete line last week, reducing limits from the default of 100 messages or 5 days to 20 bounced messages or 4 days. It has been working for the very small percentage of non-AOL bounces, but not on the AOL bounces. I have a hunch that the AOL style of listing several different email addys it is rejecting in a single message may be the reason my auto delete is not working. My list, [log in to unmask], is moderately busy, 150 or so messages a day, and I see no fewer than a hundred bounces a day from AOL, if I don't quiet delete each addy manually. I'd love to find a way to let the listserv do it automatically. I have discovered some other mail lists that simply do not allow certain ISP addys to subscribe - WebTV is one of them. I would hate to do that to our AOL subscribers, of which I had counted as more than 150 individuals. Help??? jcl At 03:36 PM 1/25/99 +0000, Dave Wilson wrote: >> I'm getting reports from AOL subscribers that they aren't receiving >> postings from our lists. Any idea why? > >...you just beat me to it. I've been getting an increasing number of similar >reports from one of the listowners on my system, mostly about AOL, but some >others as well. There were messages being silently dropped; I asked the >listowner to turn off auto-delete, and there was no response. The problem >tended to persist for some days, then go away again. > >While poring over logfiles (listserv.log and sendmail) I finally discovered >that the mail for these subscribers all seems to go via the LISTSERV backbone. >For the lists concerned, listserv.heanet.ie never makes a delivery directly to >AOL. I can't trace its route any further than our nearest peer. Successfully >delivered posts show a jump in the Received: headers from listserv.heanet.ie >directly to a host in ease.lsoft.com. > >As it happens, I found a couple of bounce messages in Postmaster's mailbox >this morning, from the weekend. It looks like a LISTSERV job for our >nearest peer that got refused at the SMTP level. The errors are: > >>>> DATA ><<< 500 error reading ine, status = %LSMTP-E-SMTP_READTMO, Timed out reading >from network >554 <LISTSERV@insert_peer_name>... Remote protocol error > >(my substitution) > >I've been sceptical throughout that it would be a problem in the LISTSERV >backbone since I've always found it to be extremely reliable; however, my >investigations seem to have reached a dead end. Any clues? > >Lsoft: I have more info & msgs about this archived if you need to follow up. > >Many thanks, >Dave > >-- >----------------------------------- [log in to unmask] Dave Wilson, HEA-NOC >HEAnet Limited, Marine House, Clanwilliam Court, Dublin 2 ph. +353-1-662 3412