I've been reading all the suggestions in response to Louise's flame situation, including warnings and banishment and so forth, and they're all very good. Our list is an unmoderated list, and we would prefer not to have to approve posts even of those who are problems. One measure we take for those who are flaming, as a step more severe than a warning, but not as severe as a permanent banishment, is to set a subscriber to nopost for a set period of time - a week for a first offense, with a threat of longer suspensions and/or permanent bans. This has the advantage not only of providing an intermediate measure of punishment, but also providing time for the subscriber's temper to calm down. Ken Sax [log in to unmask]