>Hi, > >I have a user who is having trouble replying to our list. Her replies are >going to [log in to unmask] instead of the correct [log in to unmask] (The >lsv is omitted.) [. . .] >The possibilities I see: > > The routing information is mangled on the way out of listserv. > The information gets altered somewhere on the way to her. > Her Eudora stopped handling the information correctly. [. . .] Pretty weird. Your three possibilities look pretty exhaustive to me. Try to get her to forward you a copy of the full headers from any of the messages. (In Eudora you can display the full headers of a message you're reading by clicking on the button labeled 'blah blah blah' at the top of the message.) Then you can see if the Sender, Reply-To, etc. appears correctly or not. The only way I could see option three (Eudora not handling the information correctly) happening if at some point she created a nickname/address book entry that maps [log in to unmask] to [log in to unmask] (There may of course be other possible problems that I'm unaware of.) Are other subscribers having this problem? Thanks, jwgh