Hi there, I have been trying to help a user unsubscribe from one of our mailing lists. This person is absolutely certain that they initially subscribed to the list with the email address that they are trying to unsubscribe from. I have tried the scan command with the email address they provided and have scanned for the domain name. No luck, not even anything similar to their name. Is there any other kind of command that I can use to search further? Or is there something that i could ask them in order for me to define my search? Thanks Debs