Dear fellow listowners... I have had many members this year who want to unsubscribe and they all get a similar message as follows: Invalid option - "KAREN". The valid options are GLobal, LOCal and NETWIDE (minimum abbreviations shown in upper case). Everytime I have checked how they signed on AND the spacing AND the name of the list... but I see "nothing". It is usually the first name. Does anyone know why this message is so frequently occuring? Any help would be appreciated... Thank you, Denee