>BTW, from the scuttlebutt I heard, Concentric had a major hardware >failure in the shell side and decided to pull the plug rather than fix >it. After days of not telling anyone what was going on they sent mail saying they weren't going to fix it. They gave the impression that all anyone ever uses the shell for was for file maintainance, then they ignored all protests and calls for help. Their customer support has gone from bad to just plain horrible and insulting. The news server can be down for days without any word of explanation. I'm not giving up my account just now, but I certainly can't recommend these jokers anymore.