I have two subscribers who are not getting their mail because of the way their office mail system is set up. As I understand it, any mail from Listserv goes to a central address and is then not forwarded to their personal inboxes. I've suggested that they set their subscriptions to nomail and read the list through the Web interface, which they think is a great idea--but their problem extends to not receiving their confirmation notices from Listserv. They issue a command for a password, but they don't get the opportunity to confirm it. Is it possible for me to set a Listserv password for them?