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Tue, 12 Dec 2000 11:20:05 -0500 |
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At 22:29 12/11/2000 Monday, Valdis Kletnieks wrote:
>On Mon, 11 Dec 2000 16:32:51 EST, Karl Signell <[log in to unmask]> said:
>> As Postmaster for all LISTSERV lists at cpcug.org, I received two error
>> messages today about two different subscribers to the same ISP. Good idea
>> to delete both from all cpcug.org lists? Here's the first error message,
>
>Not a good idea, unless it appears that the user has pulled an Elvis and
>left the building without unsubscribing. Users get *really* torqued off
>if somebody sends them a big attachment on Friday, they go over quota for
>the weekend, they read their mail down on Monday and get under quota,
>and then Monday afternoon some hot-headed list admin unsubscribes them
>for being over quota. ;)
>
>Trust me - it's really embarassing when you accidentally do this to
>one of your organization's vice presidents. ;)
>
>If they've *stayed* over quota for a week or so, I'd unsub them or at
>least do a 'set nomail' for them.
Sometimes, depending upon circumstances, I'll:
1) foward a bounce to the subscriber
2) SET NOMAIL/NOPOST
3) delete
4) rarely, if not already, SET DIGEST
Each has its place depending upon highly contextualized experience e.g.,
lurkers from a "free" email service normally get UNSUBSCRIBED by me.
YMMV.
/Pete
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