> > Re-Read Developer's Guide Chap 4.6.3 about http://community.emailogy.com/scripts/wa-COMMUNITY.exe?SUBED1=LSTSRV-L
> >
> >   http://www.lsoft.com/Manuals/1.8d/Developer/developer.html#4.6.3
> 
> That's very cool. One downside of using this method, is that while
> processing SQL mail merge jobs, the web interface doesn't respond. So
> there could be gaps of 10, 15, 20, up to 60 minutes where LISTSERV's
> chugging along on a sql mail merge job and the web interface doesn't
> respond.

It shouldn't take that long unless the job is very big or the database server is very slow (or located at another site). Anyway, you do not need to use a database to use tickets.

  Eric