Dear Sylvia,
You might try sending Listserv the following command
if the "thanks" command returns a "you're welcome."
"SERVE address."
This restores service to a disabled user.
Mari
-------Original Message-------
From: Sylvia Au
Date: 08/22/05 20:43:51
To: [log in to unmask]
Subject: [LSTOWN-L] Subscriber showing as subscribed to me, but she can't
receive any of the e-mails
Aloha all,
I have a small (50+) listserv of mostly people from state health
departments. I have one subscriber who I see as subscribed to the list,
but she isn't receiving any of the listserv messages. She's checked
with her michigan.gov IT people and they tell her that they aren't
blocking any messages from the listserv. I'm am also not getting bounce
back messages from her account when a message is sent to the list.
Any suggestions on what else I should be doing?
Thanks.
Sylvia Au