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Ben Parker <[log in to unmask]>
Fri, 11 Apr 2014 08:42:52 -0600
text/plain (87 lines)
So what do we know about what is going on?  What magic LISTSERV settings do I
need to work around this?  Should I turn off or change my auto-delete
settings?  What can I as a list owner do?

First, let's be clear on what is happening.

A subscriber/list member from *@besteffort.com address (or other private
domain) posts a message to your list.  It goes to all subscribers.  No problem
for anyone.

A subscriber/list member from *@yahoo.com posts a message (or a reply to the
above message) to your list.  This will go to some subscribers, but will NOT
go to subscribers/list members at yahoo.com or hotmail.com/live.com/msn.com/ 
outlook.com, Comcast.net, Gmail.com and several other domains.  Messages to
these domains will not only not be delivered but will be bounced/refused as if
the recipients at those domains do not exist.  Thus, after a few such
messages, your subscribers/list members at all of those problematic domains
are at risk to be auto-deleted from your list(s).  This may amount to more
than half of your total subscribers.


What can you do about this?  Immediate solutions:

For now, you must prevent subscribers/list members from *@yahoo.com addresses
from posting any messages to your list.  They simply cannot participate in
your list if they send from a *@yahoo.com address.  They can receive and read
messages from other subscribers/list members and they can send from another
address, if they have one.

 The LISTSERV command is:    QUIET SET listname NOPOST FOR *@yahoo.*

Send a message to your list explaining the issue and what action members from
*@yahoo.com addresses will need to take to continue to participate in the
list.  (Basically, get a new email address.)


ALTERNATIVE:  You can set all members from *@yahoo.com addresses to REVIEW
status.  This means their messages will come to a moderator/editor of your
list.  The moderator/editor can then forward/repost the message so that it
comes from their own address, not from the *@yahoo.com address that originally
posted the message.  This can be a lot of work and for some lists the traffic
is simply too great for this to be a viable option.

 The LISTSERV command is:    QUIET SET listname REVIEW FOR *@yahoo.*


----------------
The simple answer is that for the moment, you cannot allow list members with
*@yahoo.com addresses to post messages to your lists.


1. Should we put a filter in place to preclude new yahoo accounts?

 LIst configuration setting:    Filter= also, *@yahoo.*

Yes, this will prevent posted messages, and new subscribers from posting
messages or joining your list.


2. Are digests included in Yahoo's trap?

No. Digests are formed by and sent from LISTSERV@... Even though there may be
messages from *@yahoo.* within the Digest, the From: address is LISTSERV@...
and this does not cause any problem.  But you need to set ALL subscribers to
Digest:

The LISTSERV command is:    QUIET SET listname DIGEST FOR *@*


Longer term solutions:

L-Soft is working on a change to LISTSERV that will basically re-write the
From: *@yahoo.com addresses to something that does not cause the
bounce/rejection problem.  This requires changes at the server level and is
not accessible to subscribers or List Owners.  This is in testing now.  One
problem with this approach is that such re-written From: addresses will likely
go into your "spam" folder where you may not see them.  Although this is
problematic in itself, this is somewhat better than not allowing any messages
from *@yahoo.com address at all.

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