With Pete being one of this list's "resident expert" I know this
information will be correct.

Let me share a similar problem.  The problem was similar except that the
individual that had the "permanent fatal errors" in my group was ME.

It seems that I wasn't getting any of my lists messages (I choose to
receive all message from the group), but getting the bounce "permanent
fatal errors" notifications.

I contacted my ISP and they at first said I needed to contact my LIST
Serv provider.  After some discussion they said that they would look
into the issue on their end.

Three days later I called them again as I was continuing to get the same
bounce message for each messaged sent.

After 30 minutes on the phone re-explaining the situation AGAIN the ISP
rep found the person that knew the answer to my problem.

It seems that for "security" reasons my ISP had placed some "wrap"
restrictions on the length of all email address on their Unix server.
Since my list name is a bit long [log in to unmask]
(Is this really a long name relatively speaking?) the server would not
accept the message.

The ISP removed or adjusted the "wrap" length and things are working
well.

Ted Sandoval

Pete Weiss wrote:
>
> This is a frequent question, and basically the answer is to look for
> similar addresses.  Usually you SCAN your subscriber list for related domains
>
> e.g., if the bounce is from [log in to unmask] you
> would SCAN your list for any partial match of
>
> hostx.domainy.tlid
> or
> domainy.tlid
> or
> tlid
>
> and see if you can find a related userid.
>
> OR you could SCAN your list for
>
> lastname
> or
> firstname
> or
> some combination of initials based upon firstname/lastname
>
> If this does not provide a "hit" and you are receiving your bounce
> reports via the Daily Error Monitor, then turn OFF the monitor to see if
> you can get a "fuller" report.  The fuller report would include RECEIVED
> line headers (display by most mail clients) that might indicate
> autoforwarding.  Repeat above SCANs.
>
> Finally, you might need to contact the "bouncing" host site's POSTMASTER
> for more assistance in searching their SMTP delivery logs.
>
> /Pete Weiss at Penn State
> --------------------
>
> At 09:28 2/20/98 -0600, you wrote:
> |I am co-owner of several listservs, and we have been getting several error
> |messages every time we post a message.  The message we get reads "address
> |with permanent fatal error."  The problem is, these addresses cannot be
> |matched to any of our subscribers and, in fact, they do not even show up
> |on the lists of names we get when we do a review list commant.  We have
> |tried to go in and "unscribe" the addresses (even though they were not
> |ever officially subscribed), but this does not work.  Do any of you know
> |how to clean up lists of addresses with permanent fatal errors?  Thanks in
> |advance.