At 18:32 9/5/2005 Monday, C. William Westerfield wrote:
>I have been a LISTSERV user since 1989.the system is in my blood, but I
>realize not everyone is like that so the list administrative team made sure
>that we put everything in as much non-technical language as we could.  We
>just don't see where we went wrong. Any suggestions for future transitions?

1) for some, it is a "religious" issue, filled with sectarian strife

2) the only folks who like change, are wet babies

3) how much are your customer/subscribers paying for your services?  If  nothing, then !

Did the 80/20 rule apply?

/Pete