Thu, 18 Dec 1997 16:18:41 -0600
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It is not that I do not care about my subscribers, I do. But AOL users are
7.5% of my subscribers and 85% of my error messages. So, I tend to look on
them perhaps more harshly than I should, especially since the error
messages are almost always an AOL problem, not the subscriber.
My policy is to let a problem dealing with user mail delivery go for 2
days. Then I set them to nomail. Eventually, they ask what I happened and
I explain. So most of my list maintenance consists of setting AOL people
to nomail and explaining what happened and instructing how to change it
back. Any wonder that I am down on AOL?
Right now I have "service unavailable" for 4 subscribers. This is day one.
At 02:08 PM 12/18/97 -0500, you wrote:
>On 18 Dec 97 at 6:42, John Bachman wrote:
>
>> My list runs on the LSOFT server and subscribers post attachments
>> fairly
>>often. The juno and hotmail people do not get the attachments and
>>maybe the aol people also (who knows? who cares?). That is their
>>problem.
>
>I don't know about your list, but since these people are 30% of my
>552 member list, I care!
>
>-Tom
>__________________________________________________
>Tom McCune, Auto BMT for CLL, January, 1990
>[log in to unmask] http://www.borg.com/~tmccune/
>ListOwner CLL, Email: [log in to unmask]
>
>
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