On Thu, 27 Dec 2001 13:20:06 -0500, Jack Schmidt <[log in to unmask]> wrote:

>When a recipient reads email sent to the list the To: field shows the
>name of the list.

This is the normal way all LISTSERV lists work, as well as most other MLM
products.

>Our Dpeartment head would like the To: field to show the
>recipient's name.

This requires sending a unique message to each recipient.  This implies use of
electronic mail-merge (which requires use of L-Soft's LSMTP mailer program).
This method generally consumes about 5-15X the usual amount of server resources
and bandwidth when sending email to a list.  You need to decide if the benefit
is worth the cost.