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Georgi Meyer <[log in to unmask]>
Wed, 30 Nov 2011 12:22:57 -0700
text/plain (50 lines)
Hi,

We're using Surgemail for the mail server. I'm looking into it to see if it
filtered out the duplicates. Mail came from a user of surgemail and sent
recipients who use surgemail.

Thanks,
Georgi

On 11/30/11 12:13 PM, "Paul Russell" <[log in to unmask]> wrote:

> On 11/30/2011 13:40, Eckstine, Nate wrote:
>> In our exchange email system we canšt send to two lists in one email.  The
>> mailing software flags it as a duplicate email.  I believe your email system
>> is 
>> deleting the second list address.  I think it can be configured around.
> 
> We use Exchange for our faculty and staff mailboxes, and we have not seen this
> behavior. 
> It is not uncommon for the campus police department to send a single message
> to both a 
> faculty/staff list and a student list.
> 
>> We also canšt CC to a person who is in the list being mailed to. The CC
>> address 
>> will be deleted by Exchange as a duplicate.
> 
> This specific description leads me to believe that you are referring to an
> Exchange 
> distribution list, not a LISTSERV list, and that the sender is a true Exchange
> user, i.e., 
> someone using Outlook or OWA to send email via the Exchange service, rather
> than sending 
> email via an SMTP-based message submission service.
> 
>> And the other day we found out gmail users sometimes canšt get a copy of
>> their 
>> own post to a list.  Gmail cancels it out if they send to themselves.
> 
> The inbound message has the same message-id as the outbound message, so Gmail
> discards it 
> as a duplicate.

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