Yes, I recall that as the other solution. Delete files. In my case I needed to keep them. A feature request for us would be the ability to move the notebooks to non lsoft storage on a web site. We use google appliances to search stuff like this and find it does the job better then most anything.

-----Original Message-----
From: LISTSERV site administrators' forum [mailto:[log in to unmask]] On Behalf Of Nathan Brindle
Sent: Tuesday, July 21, 2009 10:05 AM
To: Eckstine, Nate; LISTSERV site administrators' forum
Subject: Re: Getting HeapAlloc() error instead of Communication error

True, he can turn off reverse indexing, but there is probably still a big hunk of binary goo in that notebook that he might want to remove on general principles.  Also, turning off reverse indexing affects the entire server, not just the one list.

Nathan

At 09:25 AM 7/21/2009 -0700, you wrote:
>I didn't go this far with my situation but it sounds like more hardware is needed then. Or attachment restrictions. Faster CPU, more RAM
>
>Here's a link LSOFT sent me on this.
>
>http://www.lsoft.com/news/techtipLSV-issue2-2007-us.asp
>
>There is a cfg switch in that can halve the resources at the expenses of some indexing. At least that is how I understood it.
>
>
>-----Original Message-----
>From: LISTSERV site administrators' forum [mailto:[log in to unmask]] On Behalf Of Nathan Brindle
>Sent: Tuesday, July 21, 2009 9:16 AM
>To: Eckstine, Nate; LISTSERV site administrators' forum
>Subject: Re: Getting HeapAlloc() error instead of Communication error
>
>The problem is, he's pretty much reduced it as much as he can if he still wants to maintain web archives.  It's already set to "Weekly".
>
>Nathan
>
>At 09:11 AM 7/21/2009 -0700, Eckstine, Nate wrote:
>>I believe reducing the archive period will solve this.
>>
>>-----Original Message-----
>>From: LISTSERV site administrators' forum [mailto:[log in to unmask]] On Behalf Of Nathan Brindle
>>Sent: Tuesday, July 21, 2009 9:05 AM
>>To: Eckstine, Nate; LISTSERV site administrators' forum
>>Subject: Re: Getting HeapAlloc() error instead of Communication error
>>
>>That error under Windows means "Out of [contiguous] memory".  It suggests that the CLASSOF1971 LOG0907C file has got something pretty huge in it that is causing the indexing algorithm to consume more memory than your machine has available in one contiguous chunk.  I'm guessing someone posted some really large photos or graphics to the list that may need to be removed before this will stop happening.
>>
>>Nathan
>>
>>At 08:39 AM 7/21/2009 -0700, Brett Watts wrote:
>>>Hello,
>>>
>>>What I thought was a communication error turns to be something else.
>>>
>>>It appears that when our Listserv system is attempting to Reindex  the lists, I get a HeapAlloc() error then the listserv service crashes causing the communication error.  The error is shown below.