Your message dated: Thu, 08 May 1997 10:24:50 EDT

> Anyway, our version of local sysvars doesn't have a SOURCE_ROUTES option,
> so what advice are other Listserv maintainers in our position giving their
> List Owners?

    I'm sorry you don't have that option, but that is not an issue
I can resolve for you.

> We also have unhappy AOL subscribers who are not supposed to exist.  We
> *are* migrating, but I'm not going to rush it because AOL has decided to
> bounce their list mail....some of these are alumni lists from our business
> program so it isn't like they can just start their own list.  While it is
> all too easy to prevent new subscribers from AOL, I think the people
> already here deserve to be treated better than a set to NOMAIL or global
> DELETE. It might be a good idea for someone more objective than I to
> come up with a standard "blurb"?

    I'm sorry you have unhappy customers, but I have to believe
that all eight million AOL customers would be *much* less happy if
the entire AOL mail system was eliminated as a result of failing
to take whatever measures are necessary to protect it.

    I'm sure you'd take whatever measures you felt were necessary
to protect your systems, and we're doing the same for ours.


    In the meanwhile, AOL does provide the option of hosting lists
on our own listserv.aol.com, and any AOL customer can apply to have
a list hosted.  In fact, many non-AOL customers also have lists
hosted on listserv.aol.com, as a generous benefit to the 'net.

    I'm fairly confident that our list management folks would
be inclined to grant those requests from AOL customers that are
currently having problems on other Listserv installations, because
of the changes we've been forced to make to the AOL Internet mail
gateway system.

    However, that's an issue you (or they) will need to bring up
with our list management folks.

--
Brad Knowles                                MIME/PGP: [log in to unmask]
    Senior Unix Administrator              <http://www.his.com/~brad/>
<http://swissnet.ai.mit.edu:11371/pks/lookup?op=get&search=0xE38CCEF1>