Every once in a while someone sends mail to a JHVUM Listserv list and
 includes a "From:" header line that contains a quoted string spanning
 a line.  Some piece of software somewhere at Harvard mis-handles such
 mail headers and sends the mangled files back to [log in to unmask]  I've
 sent information on this problem to the "postmaster" address at several
 Harvard sites, but have never received a reply and the software is still
 broken.  This has been going on for many months if not years, and I'm
 petitioning you all in the hopes that someone has a contact at Harvard
 that can help.  Anyone that will do more than simply discard e-mail
 would be an improvement.  I'd also like to find out if anyone else is
 having the same problem, so I have included a sample.  The mail header
 as created on JHUVM contained a From: line that looked like:
 
 From:         "Ecoloical Linguistics,Anderson,
               PRT" <[log in to unmask]>
 
 Some code at Harvard is discarding the first line and then claiming that
 the mail is undeliverable.  I'm really getting tired of being ignored
 every time I report this problem.  Any help anyone can provide in
 contacting someone that cares about e-mail at Harvard would be greatly
 appreciated.
 
 -jj
 
>----------------------------Original message----------------------------
>The enclosed  mail file, found in  the ISO10646 reader and  shown under the
>spoolid 3850 in the console log, has been identified as a possible delivery
>error notice for the following reason: mail  origin seems to be a mailer or
>mail-daemon.
>
>------------------------- Message in error (85 lines) -------------------------
>Received: by husc6.harvard.edu; Sun, 1 Sep 91 19:03:08 EDT
>Received: by harvard.harvard.edu (5.54/a0.25)
>        (for [log in to unmask]) id AA22149; Sun, 1 Sep 91 20:12:10 EDT
>Date: Sun, 1 Sep 91 20:12:10 EDT
>From: [log in to unmask]
>Subject: Returned mail: Service unavailable
>To: <[log in to unmask]>
>
>   ----- Transcript of session follows -----
>554 <[log in to unmask]>... Unbalanced '"'
>554 <[log in to unmask]>... Unbalanced '"'
>554 <[log in to unmask]>... Unbalanced '"'
>>>> DATA
><<< 554 <harvard!JHUVM.BITNET!ISO10646>... Unbalanced '"'
>554 <[log in to unmask]>... Service unavailable: Bad file
> number
>
>   ----- Unsent message follows -----
>Received: from BUACCA by talcott.harvard.edu with BITNET; Sun, 1 Sep 91 19:44:0
>  EDT
>From: [log in to unmask]
>Received: by BUACCA (Mailer R2.05) id 6804; Sun, 01 Sep 91 18:08:34 EDT
>Date:         Sun, 1 Sep 1991 22:01:00 GMT
>Reply-To: Multi-byte Code Issues <[log in to unmask]>
>Sender: Multi-byte Code Issues <[log in to unmask]>
>              PRT" <[log in to unmask]>
>Subject:      Korean subc agenda proposals?
>X-To:         [log in to unmask], [log in to unmask]
>To: Anoosh Hosseini <[log in to unmask]>
>
 (text deleted...)