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Glenda Keyworth <[log in to unmask]>
Wed, 2 Mar 2011 15:38:07 -0600
text/plain (107 lines)
Hello,

Austin Community College is moving our email service from a
traditional SMTP server to Google Apps. All of our email now goes
through the Google email server before it is delivered to a Google
email account or to an email account that is still on our old email
server.

Our listservs are returning errors that seem to be generated by a
response to our listserv server from Google's email server. The
listserv error, "Unrecognized command", is one I didn't see on our
listservs until we began to move accounts to Google.

Has anyone else using Google email with listserv seen this problem,
and do you know how to resolve it?


An error message from one of our listservs is shown below.

Begin error message ----------------------------------------

From: ACC LISTSERV Server (16.0) <[log in to unmask]>
Date: Fri, Feb 25, 2011 at 12:00 AM
Subject: LS_ALL: Daily error monitoring report
To: xxxxxxxx<[log in to unmask]>, xxxxxxxx<[log in to unmask]>

The following 6 addresses are  currently being monitored: (Remember, some
addresses may not be subscribers.)

Err First Last  Address
--- ----- ----- -------
 2 02/21 02/21 Betsy Young <[log in to unmask]>
               Last error: 5.5.1 502 5.5.1 Unrecognized command.
                           b10si13209958anb.142

 2 02/21 02/21 Barbara Jorge <[log in to unmask]>
               Last error: 5.5.1 502 5.5.1 Unrecognized command.
                           a20si14969915eei.101

 2 02/21 02/21 Barbara Harris <[log in to unmask]>
               Last error: 5.5.1 502 5.5.1 Unrecognized command.
                           u5si13235171yba.95

 2 02/21 02/21 Bridgette Barr <[log in to unmask]>
               Last error: 5.5.1 502 5.5.1 Unrecognized command.
                           r5si8474858wby.57

 1 02/21 02/21 Arianne Thigpen <[log in to unmask]>
               Last error: 5.5.1 502 5.5.1 Unrecognized command.
                           l10si16281350bkw.88

 1 02/21 02/21 Amy Simon-Cassetta <[log in to unmask]>
               Last error: 5.5.1 502 5.5.1 Unrecognized command.
                           w5si14559767wfd.1

Err=   Number of delivery errors received thus far
First= Date first delivery error was received (mm/dd)
Last=  Date of most current delivery error (mm/dd)


Subscribers will  be automatically  deleted from  the list  when delivery
errors have been  reported for a period  of 4 days or more,  or when more
than  100 delivery  errors have  been received,  whichever occurs  first.
Monitoring will cease after 5 days without any reported errors.


Note: Manually  deleted subscribers may  remain on the  monitoring report
under an alias  address. Such entries will expire eventually.  You do not
need to do anything about them.

End error message ------------------------------------

The header for this listserv is shown below.

Begin header ----------------------------------------

ADVISOR-L

Owner= [log in to unmask]
Owner= [log in to unmask]
Owner= [log in to unmask]
Notebook= No
Errors-To= Owner
Subscription= Owner
Validate= No
Review= Private
Send= Private
Reply-to= List,Respect
Notify= Yes
Files= No
ACK= Yes
CONFIDENTIAL= Yes

End header ----------------------------------------


Glenda Keyworth
Information Technology
Austin Community College

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