Hi Michael,

Thank you for your reply.

This gentelman receives the email but the probe fails. The LSMTP logs show a
successful delivery then two seconds later Listserv logs the "Probe failed"
error.

In regards to the records before the probe failure, below are the entries
from the Listserv log file:

17 Mar 2006 14:52:29 Processing file 953860 from [log in to unmask]
17 Mar 2006 14:52:29 From [log in to unmask]: X-ADMMAIL
OWNER-FYI*JEFF_MURPHY**AGILENT*-COM
SQL> SELECT EMAIL,NAME,FYI FROM LISTSERV WHERE UEMAIL LIKE ? {escape '*'}
FOR UPDATE OF EMAIL,NAME,FYI,UEMAIL
17 Mar 2006 14:52:29 -> Probe failure for [log in to unmask] on FYI
17 Mar 2006 14:52:29 Processing file 953862 from [log in to unmask]
17 Mar 2006 14:52:29 From [log in to unmask]: X-ADMMAIL
OWNER-NOLIST-ALLBOUNCES
17 Mar 2006 14:52:29 -> NOLIST-ALLBOUNCES changelog updated
17 Mar 2006 14:52:29 Processing file 953864 from [log in to unmask]
17 Mar 2006 14:52:29 Automatic nondelivery report processing for FYI:
17 Mar 2006 14:52:29 -> 1 monitoring entry updated
17 Mar 2006 14:52:34 Processing file 953865 from [log in to unmask]
17 Mar 2006 14:52:34 From [log in to unmask]: X-ADMMAIL
OWNER-FYI*DJONES**AIP*-ORG
SQL> SELECT EMAIL,NAME,FYI FROM LISTSERV WHERE UEMAIL LIKE ? FOR UPDATE OF
EMAIL,NAME,FYI,UEMAIL
17 Mar 2006 14:52:34 -> Probe failure for [log in to unmask] on FYI
17 Mar 2006 14:52:34 Processing file 953867 from [log in to unmask]
17 Mar 2006 14:52:34 Sent information mail to:
                     > [log in to unmask] [log in to unmask] [log in to unmask]
                     > [log in to unmask]

We just spoke to our network engineer and are setting up a sniffer. As far
as we can tell the Site Specific logs show positive transaction between
Listserv and our SMTP gateway.

Is there anything specific we can look for when we sniff the port and get a
probe failure?

Thanks,
Mike

----- Original Message ----- 
From: "Michael Loftis" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, March 21, 2006 1:14 PM
Subject: Re: Turn Probing OFF


> --On March 21, 2006 12:42:41 PM -0500 Michael DeGregory
> <[log in to unmask]> wrote:
>
> > Hi Pete/Ben,
> >
> > Thank you for your response. We have enabled Site-Specific logging for a
> > few domains but more specific we have done it for our domain (aip.org).
> > Below is an example of a probe failure for one of our email addresses.
In
> > this case [log in to unmask] is a valid email address here so I am still
> > unsure as to why the probe fails. This is affecting many of our other
> > lists and we are receiving many complaints from subscribers who have
been
> > auto-deleted.
> >
>
> Sounds like you've got something else going on.... you sure the gateway at
> aip.org isn't bouncing it later for some reason?
>
> What about records before/after the actual probe failure in the log?
>
> I've never seen a case where ListServ was actually erroneously
> deleting/removing people except for configuration problems somewhere along
> the way. (either in the ListServ itsef, in the List itself, or on the
> receiving systems)