Do emails where the SPRINT.CA is in uppercase bounce too?  If the uppercase
ones bounce then you know that the problem is not the case sensitivity.


        -----Original Message-----
        From:   Listserv Admin [SMTP:[log in to unmask]]
        Sent:   Tuesday, November 28, 2000 1:53 PM
        To:     [log in to unmask]
        Subject:        Error: Anyone seen this before?

        I have a list owner who sends out a weekly newsletter and for the
last few
        weeks has every sprint.ca e-mail address on her list bounce with the
        error below returned.  sprint.ca says it is Listserv's fault
        because sprint.ca is in capital letters and their machine is case
        sensitive.  Makes no sense and a smtp dilague can't be duplicated to
        create the error with sprint.ca.  Any ideas as this one has me stuck
        (note the 553 after DATA)?

        --Trish

        >The enclosed message, found in the ADV-NEWS-L mailbox and shown
under the spool
        >ID 317246 in the  system log, has been identified as  a possible
delivery error
        >notice for the  following reason: "Message/Delivery-Status" body
part found in
        >the message body.
        >
        >------------------------ Message in error (158 lines)
-------------------------
        >Received: from localhost (localhost)
        >       by post.queensu.ca (8.10.1/8.10.1) id eAMHDqu28234;
        >       Wed, 22 Nov 2000 12:13:52 -0500 (EST)
        >Date: Wed, 22 Nov 2000 12:13:52 -0500 (EST)
        >From: Mail Delivery Subsystem <MAILER-DAEMON>
        >Message-Id: <[log in to unmask]>
        >To: <[log in to unmask]>
        >MIME-Version: 1.0
        >Content-Type: multipart/report; report-type=delivery-status;
        >       boundary="eAMHDqu28234.974913232/post.queensu.ca"
        >Subject: Returned mail: see transcript for details
        >Auto-Submitted: auto-generated (failure)
        >X-Report-Type: Nondelivery; boundary="> Error description:"
        >
        >
        >An error was detected while processing the enclosed message. A list
of
        >the affected recipients follows. Please examine the following
        >transactions and take the appropriate action.
        >
        >--> Error description:
        >Error-For:  "Marketing and Communications/C.Andersen"
        >Error-Code: 0
        >Error-Text: Service unavailable
        >
        >Error-End:  One error reported.
        >
        >
        >This is a MIME-encapsulated message
        >
        >--eAMHDqu28234.974913232/post.queensu.ca
        >
        >The original message was received at Wed, 22 Nov 2000 11:59:38
-0500 (EST)
        >from post [130.15.126.6]
        >
        >   ----- The following addresses had permanent fatal errors -----
        ><[log in to unmask]>
        >    (reason: 553 Authentication is required to send mail as
<"Marketing and
        Communications/C.Andersen">)
        ><[log in to unmask]>
        >    (reason: 553 Authentication is required to send mail as
<"Marketing and
        Communications/C.Andersen">)

        ---snip long list

        >   ----- Transcript of session follows -----
        >... while talking to smtp.sprint.ca.:
        >>>> DATA
        ><<< 553 Authentication is required to send mail as <"Marketing and
        Communications/C.Andersen">
        >554 5.0.0
        <[log in to unmask]>,<[log in to unmask]>,<[log in to unmask]>,<xxxx@
        SPRINT.CA>... Service unavailable
        >
        >--eAMHDqu28234.974913232/post.queensu.ca
        >Content-Type: message/delivery-status
        >
        >Reporting-MTA: dns; post.queensu.ca
        >Received-From-MTA: DNS; post
        >Arrival-Date: Wed, 22 Nov 2000 11:59:38 -0500 (EST)
        >
        >Final-Recipient: RFC822; [log in to unmask]
        >Action: failed
        >Status: 5.1.0
        >Remote-MTA: DNS; smtp.sprint.ca
        >Diagnostic-Code: SMTP; 553 Authentication is required to send mail
as
        <"Marketing and Communications/C.Andersen">
        >Last-Attempt-Date: Wed, 22 Nov 2000 12:06:41 -0500 (EST)
        >
        >Final-Recipient: RFC822; [log in to unmask]
        >Action: failed
        >Status: 5.1.0
        >Remote-MTA: DNS; smtp.sprint.ca
        >Diagnostic-Code: SMTP; 553 Authentication is required to send mail
as
        <"Marketing and Communications/C.Andersen">
        >Last-Attempt-Date: Wed, 22 Nov 2000 12:06:41 -0500 (EST)
        >

        ---snip list

        >--eAMHDqu28234.974913232/post.queensu.ca
        >Content-Type: message/rfc822
        >
        >Return-Path: <[log in to unmask]>
        >Received: from post.queensu.ca (post [130.15.126.6])
        >       by post.queensu.ca (8.10.1/8.10.1) with ESMTP id
eAMGxcu28082;
        >       Wed, 22 Nov 2000 11:59:38 -0500 (EST)
        >Received: from POST.QUEENSU.CA by POST.QUEENSU.CA (LISTSERV-TCP/IP
release
        >          1.8d) with spool id 317095 for
[log in to unmask]; Wed, 22
        >          Nov 2000 11:59:17 -0500
        >Received: from notesais.queensu.ca (NotesAIS.QueensU.CA
[130.15.126.13]) by
        >          post.queensu.ca (8.10.1/8.10.1) with SMTP id eAMGxGu27962
for
        >          <[log in to unmask]>; Wed, 22 Nov 2000 11:59:16
-0500 (EST)
        >Received: (from root@localhost) by notesais.queensu.ca
(SMI-8.6/SMI-SVR4) id
        >          LAA22054; Wed, 22 Nov 2000 11:59:14 -0500
        >Message-ID:  <[log in to unmask]>
        >Date:         Wed, 22 Nov 2000 11:59:14 -0500
        >Reply-To: [log in to unmask]
        >Sender: Advancement News and Info List <[log in to unmask]>
        >From: "Marketing and Communications/C.Andersen"
        >              <[log in to unmask]>
        >Subject:      News From Queen's
        >To: [log in to unmask]
        >

        message deleted