Could you send me some info on your helpnet?
 
Thanks.
 
>
> On Thu, 10 Aug 1995 10:16:33 CST you said:
> >The fact is that AOL users are very prolific on the internet, and are
> >my biggest bounced email headache.  The major email headache is due to
> >the small email box sizes, but mainly, LISTSERV does NOT recognize the
> >AOL bounced email.  This is probably due to AOL not properly
> >formatting their bounced email so that listserv can handle it.  I've
> >noticed that AOL returns a "551" (full mailbox) and "550" (unknown user)
> >but does NOT include the full email address.
>
> I  run  a  particular list  called  Help-Net  which  by  its nature  is  very
> attractive  to new  Internet users.  Help-Net averages  about 100  messages a
> week and  between 1300 -  1600 subscribers,  not counting various  Usenet and
> Usenet- like  feeds to it.  I have been  running Help-Net for  something like
> six years.
>
> Maybe I am  just lucky. There's usually  at least a dozen  AOL subscribers on
> Help-Net in addition to many subscribers  from other services such as Prodigy
> and  Compuserve.  Rarely  do  I  have   any  problems  with  AOL  or  Prodigy
> subscribers. What  I get stuck  with a goodly  amount of times,  although not
> often enough  to worry about  it, is  Compuserve subscribers who  either drop
> their Compuserve  memberships, run out  of E-mail  quota, or don't  pay their
> bills (no kidding!). I  guess I am lucky in terms of my  list's use by AOLers
> as they really arent a problem.
>
> I can  see why  other Listserv  lists owners are  having this  problem though
> because AOL is  giving millions of people Internet access.  AOL is incredibly
> agressive  at marketing  their  service. In  fact, I  hope  that more  AOLers
> subscribe to  Help-Net. That  way, they  have the  opportunity to  learn good
> Internet etiquette and not make pests  of themselves as they post messages on
> Usenet groups.
>
> In fact,  its Prodigy  that seems  to be  the worst  Internet citizen,  in my
> opinion, as to  how they run their system.  I have seen so much  junk mail on
> Usenet from Prodigy and  I have complained at least 2  dozen times about such
> things to postmaster there. Not once have  I received a response and the same
> jokers post the same crap (sex ads in inappropriate places and chain letters)
> that I have  since taken the step of  setting up a kill file  for my personal
> account so  that I  no longer  see any Prodigy  subscribers postings.  If the
> people who run Prodigy were anywhere near  as good as managing their users as
> AOL is, Usenet would  not be so cluttered with junk  postings as it currently
> is.  Not  that AOL  is  perfect,  but they  have  answered  every one  of  my
> complaints and taken appropriate action.
>
> Stan Horwitz, Consultant    | Bitnet           | Internet
> Temple University           | V4039@TEMPLEVM   | [log in to unmask]
>
> Manager of Help-Net and E-mail postmaster for VM.TEMPLE.EDU and TEMPLEVM
>
 
 
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Norm Adams
 
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