|
Sender: |
|
Date: |
Fri, 16 Feb 2001 09:30:56 -0600 |
Reply-To: |
|
Subject: |
|
MIME-Version: |
1.0 |
Content-Transfer-Encoding: |
7bit |
Content-Type: |
text/plain; charset="iso-8859-1" |
From: |
|
Comments: |
|
Paul Russell at GOD's University wrote:
> A mailing list may have a related web page, but the list itself is
> not "on the web". The web is not the Internet, even though it may be
> the most highly visible portion of the Internet, and the increasing
> use of the term "the web" to refer to anything and everything on the
> Internet simply makes our job harder. Try working your site's Help
> Desk for a day, taking calls from users who report that they cannot
> read their email, open the spreadsheets they created yesterday, or
> reach their favorite web sites, when the real problem is that their
> computers won't boot, and you will understand why proper usage of
> technical terminology is essential for effective communication in a
> technical environment.
When I worked helpdesk here at Texas A&M (10 years), the #1 question at the
beginning of the semester was:
Can you help me put The Internet on my computer?
Our standard smart-aleck reply was "I don't think it will fit" (not given
very often, btw).
+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
Chris Barnes AOL IM: CNBarnes
[log in to unmask] ICQ: 3581645
Computer Systems Manager
Department of Geography ph: 979-458-1539
Texas A&M University fax: 979-862-4487
|
|
|