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Date: | Thu, 2 May 2002 09:32:20 -0400 |
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I run three active lists, some of them with subscribers who have been on since
the inception of Listserv in 1986 or 1987. They aren't always techno-savvy,
some of them are very senior members of my profession.
They have had to put up with arrogant university computing managers modifying
email configurations and domain names (remember bitnet?) without notification
or assistance in changing. It is my policy as list owner and manager (and
I've been doing this since 1991) that it is much better to remain courteous
and helpful, then suddenly cutting them off. They may have been warned by
home.com, but that has little to do with me. Listserv deletes dead addresses
after a period of time anyway.
I put a notice on the list asking subscribers from @home.com to contact me
privately about changing addresses, and giving everyone fair warning on the
list that I would have to do something about it. It seems to have worked,
and noone's feathers were ruffled.
Bill
Stan Horwitz wrote:
> On Wed, 1 May 2002, Bill Schipper wrote:
>
> > But I wouldn't just quietly delete them. Some @home.com addresses were
> > taken over by other ISPs, but with the domain name intact, so that you
> > could be deleting addresses that are still alive. If I were you I'd
> > pull a list of all the @home.com addresses, and send them all a brief
> > message. See how many come back undeliverable. Those you can delete.
>
> Why? Email to them will probably bounce anyway. Its not like the people
> who manage the various portions of the @Home network didn't send their
> customers prior notification of the shutdown. I was an @Home user and I
> received at least half a dozen notifications about the shut down and the
> need to change my email configuration. Some people just ignore such
> things. My feeling is that they now have to deal with the consequences
> or they can just continuing ignoring the issue, since some people probably
> don't even care about receiving any Listserv mail any longer.
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