Mon, 10 Nov 2003 20:25:52 -0700
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On Mon, 10 Nov 2003 15:58:47 -0600, adjusti <[log in to unmask]> wrote:
>I am the listserv administrator for the SigEp archives.
>(http://listserv.uark.edu/archives/sigep.html)
>I recently tried to change the administrator to another user by going into the
>edit configuration and changing the owner to his name and email address.
>However, now neither of us can access the listserv as an administrator. What
>should we do to fix the problem? Thanks for your time.
Nothing you can do except seek the help of your site administrator or a 3rd
co-owner if you have one. The most common error here is that you left out the
space between the address and the name, so that
Owner= [log in to unmask] (Fred Jones)
^
now becomes
Owner= [log in to unmask](Bill Smith)
This is unrecoverable except by the Site Admin or some 3rd person whose
address is still listed as Owner= and is not so affected.
I always put minimum 5 spaces between address and name. In most cases I leave
out name entirely, unless email address is obscure/cryptic.
Rules for changing List Owner Address:
1. NEVER simply change the Owner= address
corollary: You will ALWAYS make a (fatal) mistake if you try this.
2. ALWAYS add the new Owner= address as another address, do NOT change the
first/only Owner= address. (You can have as many Owner= addresses as you
need.)
3. ALWAYS TEST the new Owner= address fully to be sure you have all necessary
access privs and can access all necessary functions. Yes, I mean TEST
everything!
4. Leave it alone for 1 week while the New Owner= performs all work and the
Old Owner= does no work except perhaps advise the New Owner=.
5. After 1 week of 100% Successful operation, the NEW Owner= can remove or
disable the OLD Owner= address.
6. ALWAYS have at least 1 week of overlapping co-ownership.
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