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Date: | Tue, 24 Aug 2010 12:52:14 -0400 |
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Wizard doesn't like our Owner Information
We just upgraded to 16.0 from 14.4, and I didn't pick up what is probably going to turn into a major problem for us. Many of our owner lines are of the form:
Owner= [log in to unmask] (Joe Schlabotnik, 999-999-9999)
Manual edit is quite happy, but the wizard is not. The parser sees the comma, and whatever follows (in this case, 999-999-9999) becomes another owner! That is invalid, and when saving, throws an error. We have hundreds (probably over a thousand) in this format and have been that way "forever." School is about to open and lots of people are going to encounter this error- a problem for them and a public relations disaster for Listserv. Yeah, we should have picked this up earlier, but we were in a bit of a hurry to get upgraded, being so far behind.
Any ideas/suggestions? Thanks in advance for your response.
Nelson
Nelson R. Pardee, Support Analyst, Information Technology and Services
Syracuse University, CST 1-205, Syracuse, NY 13244 (315) 443-1079
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