As a followup to Lydia's suggestion about ROADMAP:
 
e-mail [log in to unmask] the text --
 
INDEX ROADMAP
 
When LISTSERV returns the filelist, search it
for /netiq/.  What will be shown is the name
of the file.  Thus, you would then send that
LISTSERV the following test --
 
GET  MAP07    LESSON
 
--  co-owner:   INFOSYS, TQM-L, CPARK-L, ERAPPA-L, JANITORS, LDBASE-L, et -L
URL:mailto:[log in to unmask]       "Do you suffer from analysis paralysis?"