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Fri, 9 Mar 2007 11:22:54 -0500 |
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ISS Enterprise Systems |
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All-
This has been happening here at GW, and not just with Listserv. Users of
other mail clients (Thunderbird and Sun Java System Messenger Express
specifically come to mind) have been sporadically reporting similar
issues for over a year. We were able to push a fix for managed clients
via our patch management systems, but users whose desktops are not
centrally managed still run into this from time to time.
-Chris
Andrew Bosch wrote:
> This happens because Outlook by default doesn't create a plain-text body of the message in addition to the HTML MIME part. The blank body appears to Listserv as a blank message.
>
>
>
>>>> Cal Anderson <[log in to unmask]> 3/9/2007 5:57 AM >>>
>>>>
> We use the Windows version of Listserv 14.5 and now 15 and we have come
> across a bug where when a person is replying to a mesage using OUTLOOK
> 2003, the message that gets sent out ends up being blank.
>
> It seems to happen when OUTLOOK has the default out of the box settings to
> compose e-mail using HTML with MS word as the default editor. I dont
>
> ...
>
> As I stated, LSOFT has confirmed with our testing with them that is it in fact
> happening but has not yet been resolved. Anyone else experience this or
> have any ideas what may be happening?
>
--
Christopher Wilson
Information Systems Coordinator
ISS Enterprise Systems
The George Washington University
202-994-3878
[log in to unmask]
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