Excellent info Paul. Thanks for the post; it helps. 



Nathan W. Gray

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-----Original Message-----

From: LISTSERV list owners' forum [mailto:[log in to unmask]] On Behalf Of Paul Russell

Sent: Tuesday, December 18, 2012 10:39 PM

To: [log in to unmask]

Subject: Re: Error Monitoring on email address not a subscriber



There is one point that needs to be made for the benefit of "newbie" list owners.



The boilerplate on the Daily Error Monitoring Report refers to "subscribers", however, not all addresses on the DEMR are subscriber(-related) addresses.



An address on the DEMR may be an owner address, if an administrative message was undeliverable because an owner address is invalid.



An address on the DEMR may be an editor address, if a posting approval request was undeliverable because an editor address is invalid.



An address on the DEMR may be the sender address on a message sent to a list-related address, if that message resulted in a reply from the server, but the server reply was undeliverable. Example: spam with a bogus sender address is sent to the listname-request address; the server sends a confirmation request to the sender address, but the confirmation request is undeliverable because the address is bogus; the bogus sender address is added to the DEMR, but you will not find it anywhere in the subscriber list or list configuration.



I modified the site-wide template for the DEMR to put the following text at the top of the DEMR:



--- begin ---

NOTE 1:  When an  address is  added to  this report,  it remains  on this report for 5 days, even if the problem is corrected.



NOTE  2: Addresses  on this  report  may be  subscriber addresses,  owner addresses, editor addresses,  or sender addresses on  messages which were sent to addresses associated with the &LISTNAME list.

--- end ---



The first note pretty much eliminated questions from list owners who wondered why an address was still on the report, even though they had "fixed" the problem.



The second note pretty much eliminated questions from list owners who were unable to match a DEMR address with a subscriber address.



--

Paul Russell

Retired LISTSERV guy



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