A lot of this depends on how you are going to roll it out assuming you are using
Listserv 1.8e. How are you going to deploy mail, thru the interface or thru a
mail client. I used a mail client. The owners had to be trained on how to send
out, how to deal with subscriber problems, how to do bulk adds and so on
It also depends on your list owners if they are willing to learn. Some of ours
are only interested in deploying the newsletters, If they are going to have
ownership of the list security also has to be discussed. Bottom line is the more
you train the less phone calls and emails you will receive and the less problems
you will have moving forward. I do have some docs if you are interested let me
know off line.


******************************************************************************
Rob J. Carpenter
CMP Media LLC
Data Center 4th Floor
600 Community Drive
Manhasset, New York, NY 11030
E-Mail: [log in to unmask] / [log in to unmask]
Phone:  516-562-5907   Cell: 516-532-2951 Pager:  516-372-4576
Quote:  The needs of the many out weigh the needs of the
                few or the one.

******************************************************************************



                      "Gilmore,Mindy"
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                      Sent by: "LISTSERV           cc:
                      list owners' forum"          bcc:
                      <[log in to unmask]         Subject: Rollout
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                      02/06/2004 09:47 AM
                      Please respond to
                      "LISTSERV list
                      owners' forum"






I am in the process of rolling out the webversion of listserv.   I am
looking for advise on how other people rolled it out to the listowners.   I
am concerned, that these owners are going to need a class or something.
Some don't even know how to add their users.