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Ben Parker <[log in to unmask]>
Sun, 28 Jan 2001 23:13:10 -0700
text/plain (38 lines)
On Mon, 29 Jan 2001 06:16:22 +0100, Jacky Foo <[log in to unmask]> wrote:

>editor says he is not getting test messages sent to the list.
>any clues ?

Have you checked the LISTSERV log file to be sure a message is being sent to
him?  Have you verified that outgoing mail to him is not 'stuck' on the server
for some reason?  (is he getting regular list mailings from the same server?)


Have him send the 2 line command to LISTSERV@...

 THANKS
 INFO listname


He should get 2 separate responses:

#1:  
Subject: Output of your job "bparker"

> thanks
You're welcome!

#2:
Subject: Information about the LSTOWN-L list

There is no  information file for the  LSTOWN-L list. Here is  a copy of
the  list "header,"  ...


If he gets only #2 and not #1 then his ISP is blocking mail with RFC821 
MAIL FROM:<>  which is not allowed according to internet standards.
See http://www.lsoft.com/manuals/lsv-faq.stm#5.16

If he gets both, then the problem is elsewhere, perhaps mail filters.  Detailed
logging of mail traffic may be required. 

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