I'm not the  one who handled the  discussion with IBM, but  I don't think
they  have been  unwilling  to  help. There  HAS  been an  administrative
screwup on our  first call that wasted  a couple days, and  where IBM was
unable to find any trace of us in their support database. So they thought
we did not have a support contract.  They finally figured it out and said
oh, we  have a set  of fixes  for this compiler,  we'll send you  a tape.
Diagnosing compiler problems  takes hours to days and it  makes sense for
them to  just send us all  the fixes they  have to date. So  we installed
that and it  didn't work. We got back  to them and they want  a sample of
the code that reproduces  the problem. So we sent that  and now they have
to figure  out what  happened. It  could take a  day or  it could  take a
month. While I don't hesitate to blame  IBM when they screw up, they have
not yet done so in this case :-)  I mean other than having the bug in the
first  place. Jim  Jones is  working  on installing  gcc so  that we  can
provide optimized code while IBM works on the compiler.
 
  Eric