> I believe the "document" is, in reality, the accummulated wisdom
> of LSTOWN-L, as found in the notebook archives.
 
But wasn't there a document written by Diane Kovacs that was heavy on
"policy" issues and had less (but something) on technical issues?  I think
that would be helpful for the questioner, but I can't remember the file's
name or which Listserv it is on.
 
-- Roger Burns   [log in to unmask]