Paul Russell wrote the following on 1/15/2005 9:32 PM:

> The 'report as spam' button is immediately adjacent to the 'delete' 
> button in the AOL mailbox window, so it is possible that the spam
> complaint was submitted accidentally. 

What some of us have discovered is that *any* message than lands in the 
spam folder is reported as spam -- it doesn't have to be deliberately 
reported. Some subscribers have found that very tight spam controls 
results in a lot of legitimate mail being filtered to their spam folder. 
If they don't check it before closing their session, all mail left in it 
is reported. In addition, AOL encourages their subscribers to filter 
unwanted mail into their spam folder. So if subscriber A finds 
subscriber B annoying and filters their mail, that mail is all reported 
as spam.

On my list we've encouraged our AOL subscribers to reset their spam 
controls and check their spam folder every time their read their mail. 
This has helped to keep the number of reported posts low.

-- 
Karen Reznek, head listowner - Asperger
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