At 23:38 05/27/2003 Tuesday, John Lyon wrote:
 >> We are using ListServ for Solaris 1.8e.  Several of our users complaint
 >> about the daily error/monitor report sent to them days after even the error
 >> was correct.  Can I change the configuration file that it won't report once
 >> the error was correct.  For example, a recipient's mail server went down
 >> for three hours when ListServ tried to deliver a post to their server but
 >> got bounced.  I could see the mail was successfully delivered after 3
 >> hours.  But the daily error/monitor report kept sending to the owner of the
 >> list for 2 or 3 days.  I know:
 >
 >Once a permanent error occurs the monitoring period begins, in your case 5
 >days. Each day each user which is being monitored will be on the report
 >until the end of the monitoring period. There is nothing you can do to
 >change this behavior unless you change the Auto-Delete settings. In other
 >words, if a user produced one permanent error on May 1st, they will remain
 >on the report until May 5th, even if they produce no more errors. After
 >May 6th without further errors, they will be removed from the report.
End Reply

Additionally, just because the original problem was fixed, does not mean
that another delivery error won't occur within the window -- that's why
there IS a window i.e., to "group" errors and not treat each error as an
individual occurrence.

/Pete