Warhurst, SI (Spencer) wrote, in part:
> This concerns the way Listserv handles mail where a CC address is present,
...
> A previous complaint I had was where someone had sent a message to
> [log in to unmask] and CC'd it to the list. He started the message
> with "Dear Joe", so when the list subscribers received it there was no
> visible indication who on earth Joe was.
...
> What do other administrators feel about this subject? Am I (or my users)
> making a mountain out of a mole-hill? ...

I think your client has overloaded the concept of "cc:" and expects
LISTSERV to bail him out.  I don't like any of the suggested changes to
LISTSERV (a step backward they would be).

With e-mail transport and e-mail clients such as they are, expecting
mail header presentation and functional capabilities at an e-mail client
you don't control or even know ... is doomed to at least occasional
failure.  It is much better to educate authors to include all relevant
information in the body of the message.

Hope this helps, wayne
--

Wayne T. Smith -- [log in to unmask] -- Systems Software Analyst
University of Maine System (UNET)