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Nathan Brindle <[log in to unmask]>
Tue, 24 Aug 2010 14:17:33 -0400
text/plain (52 lines)
Well, the main problem is not the wizard per se.  The problem is that in most if not all LISTSERV list header keywords, the comma means "next value/parameter follows".

So when you do something like the following (even from the manual edit window):

Owner= [log in to unmask] (Joe Schlabotnik, 999-999-9999)

LISTSERV internally tries to parse this as two list owners, i.e.,

Owner= [log in to unmask] (Joe Schlabotnik
Owner= 999-999-9999)

The parentheses don't have any special meaning to LISTSERV.  You could just as easily define this as

Owner= [log in to unmask] Joe Schlabotnik - 999-999-9999

because LISTSERV stops reading the email address at the space and treats the rest to the end of the line (or to the next comma) as a "real name" field.

As has already been noted, the way to get around this is to use a different character for the separator, or (my preference) don't use a separator at all:

Owner= [log in to unmask] (Joe Schlabotnik 999-999-9999)

Nathan

At 12:28 PM 8/24/2010 -0500, James Morrill wrote:
>We don't have many owners that change their lists anyway but when someone
>tries to use the wizzard we just tell them to change the comma to a hyphen
>and that works.  We (LISTSERV help staff) are changing them as we find them
>(I don't ever use the wizzard anyway, a list owner found the comma problem
>for us:-) and it's not been much of an issue here.
>
>--
> James Morrill  office: HL 11, 785-532-4909   www-personal.ksu.edu/~james
>
>    There can be no happiness if the things we believe in are different
>                          from the things we do.
>
>On Tue, 24 Aug 2010, Listserv Manager wrote:
>
>>Wizard doesn't like our Owner Information
>>
>>We just upgraded to 16.0 from 14.4, and I didn't pick up what is probably going to turn into a major problem for us. Many of our owner lines are of the form:
>>
>>Owner= [log in to unmask]<mailto:[log in to unmask]>  (Joe Schlabotnik, 999-999-9999)
>>
>>Manual edit is quite happy, but the wizard is not. The parser sees the comma, and whatever follows (in this case, 999-999-9999) becomes another owner! That is invalid, and when saving, throws an error. We have hundreds (probably over a thousand) in this format and have been that way "forever." School is about to open and lots of people are going to encounter this error- a problem for them and a public relations disaster for Listserv. Yeah, we should have picked this up earlier, but we were in a bit of a hurry to get upgraded, being so far behind.
>>
>>Any ideas/suggestions? Thanks in advance for your response.
>>Nelson
>>
>>Nelson R. Pardee, Support Analyst, Information Technology and Services
>>Syracuse University, CST 1-205, Syracuse, NY 13244         (315) 443-1079

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