Well, the main problem is not the wizard per se. The problem is that in most if not all LISTSERV list header keywords, the comma means "next value/parameter follows".
So when you do something like the following (even from the manual edit window):
Owner= [log in to unmask] (Joe Schlabotnik, 999-999-9999)
LISTSERV internally tries to parse this as two list owners, i.e.,
Owner= [log in to unmask] (Joe Schlabotnik
Owner= 999-999-9999)
The parentheses don't have any special meaning to LISTSERV. You could just as easily define this as
Owner= [log in to unmask] Joe Schlabotnik - 999-999-9999
because LISTSERV stops reading the email address at the space and treats the rest to the end of the line (or to the next comma) as a "real name" field.
As has already been noted, the way to get around this is to use a different character for the separator, or (my preference) don't use a separator at all:
Owner= [log in to unmask] (Joe Schlabotnik 999-999-9999)
Nathan
At 12:28 PM 8/24/2010 -0500, James Morrill wrote:
>We don't have many owners that change their lists anyway but when someone
>tries to use the wizzard we just tell them to change the comma to a hyphen
>and that works. We (LISTSERV help staff) are changing them as we find them
>(I don't ever use the wizzard anyway, a list owner found the comma problem
>for us:-) and it's not been much of an issue here.
>
>--
> James Morrill office: HL 11, 785-532-4909 www-personal.ksu.edu/~james
>
> There can be no happiness if the things we believe in are different
> from the things we do.
>
>On Tue, 24 Aug 2010, Listserv Manager wrote:
>
>>Wizard doesn't like our Owner Information
>>
>>We just upgraded to 16.0 from 14.4, and I didn't pick up what is probably going to turn into a major problem for us. Many of our owner lines are of the form:
>>
>>Owner= [log in to unmask]<mailto:[log in to unmask]> (Joe Schlabotnik, 999-999-9999)
>>
>>Manual edit is quite happy, but the wizard is not. The parser sees the comma, and whatever follows (in this case, 999-999-9999) becomes another owner! That is invalid, and when saving, throws an error. We have hundreds (probably over a thousand) in this format and have been that way "forever." School is about to open and lots of people are going to encounter this error- a problem for them and a public relations disaster for Listserv. Yeah, we should have picked this up earlier, but we were in a bit of a hurry to get upgraded, being so far behind.
>>
>>Any ideas/suggestions? Thanks in advance for your response.
>>Nelson
>>
>>Nelson R. Pardee, Support Analyst, Information Technology and Services
>>Syracuse University, CST 1-205, Syracuse, NY 13244 (315) 443-1079
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