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James Morrill <[log in to unmask]>
Tue, 24 Aug 2010 12:28:54 -0500
TEXT/PLAIN (29 lines)
We don't have many owners that change their lists anyway but when someone
tries to use the wizzard we just tell them to change the comma to a hyphen
and that works.  We (LISTSERV help staff) are changing them as we find them
(I don't ever use the wizzard anyway, a list owner found the comma problem
for us:-) and it's not been much of an issue here.

--
  James Morrill  office: HL 11, 785-532-4909   www-personal.ksu.edu/~james

     There can be no happiness if the things we believe in are different
                           from the things we do.

On Tue, 24 Aug 2010, Listserv Manager wrote:

> Wizard doesn't like our Owner Information
>
> We just upgraded to 16.0 from 14.4, and I didn't pick up what is probably going to turn into a major problem for us. Many of our owner lines are of the form:
>
> Owner= [log in to unmask]<mailto:[log in to unmask]>  (Joe Schlabotnik, 999-999-9999)
>
> Manual edit is quite happy, but the wizard is not. The parser sees the comma, and whatever follows (in this case, 999-999-9999) becomes another owner! That is invalid, and when saving, throws an error. We have hundreds (probably over a thousand) in this format and have been that way "forever." School is about to open and lots of people are going to encounter this error- a problem for them and a public relations disaster for Listserv. Yeah, we should have picked this up earlier, but we were in a bit of a hurry to get upgraded, being so far behind.
>
> Any ideas/suggestions? Thanks in advance for your response.
> Nelson
>
> Nelson R. Pardee, Support Analyst, Information Technology and Services
> Syracuse University, CST 1-205, Syracuse, NY 13244         (315) 443-1079
>

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